COVID-19 continues to disrupt daily life across the globe, we want to reassure our customers that you don’t need to compromise your child’s sleep and safety during these uncertain times. ergoPouch continues to operate, with a few changes to ensure the safety of our staff, customers and communities.
We have a strong supply of stock, and our retail stockists are receiving regular deliveries to keep up with increased customer demand. 

If you have returned a product, you will receive your refund as usual; as soon as we receive the returned item. If you need to exchange an order urgently, we suggest you first arrange a refund on your existing order, and place a new order for your new size/colour. We have noticed some delays with our courier service taking slightly longer than usual to deliver. 

Please contact our customer service team via info@ergopouch.co.uk if you have any questions or issues. 
Isolation and quarantine with young families - how to cope.

Taking care of yourself, your family, and your community as we move to a slower and more considered pace of life for the next few months is important. Caring for our physical health and reducing the risk of transmission is well documented by the government with many resources available online and in the media. But many mothers, parents and families may also struggle with the mental health aspects when facing social distancing, self-isolation or quarantine periods with young children, or general uncertainty and fear around the virus itself. Such traumatic and uncertain events may trigger or exacerbate symptoms in those already predisposed to mental health issues.

If you are experiencing any emotional difficulties due to COVID-19, sleep deprivation, postnatal depression and anxiety, and are generally feeling anxious about what is happening or what is to come, please reach out to the organizations below. This also goes for any of your children who may struggle with a change to their daily routines and environment, or feel anxious and uncertain about what’s happening in the world.

https://www.cdc.gov/coronavirus/2019-ncov/index.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2Findex.html
 
https://www.cdc.gov/coronavirus/2019-ncov/prepare/managing-stress-anxiety.html
 
https://www.nami.org/getattachment/Press-Media/Press-Releases/2020/COVID-19-and-Mental-Illness-NAMI-Releases-Importan/COVID-19-Updated-Guide-1.pdf?lang=en-US

https://www.nctsn.org/resources/parent-caregiver-guide-to-helping-families-cope-with-the-coronavirus-disease-2019
 
https://healthychildren.org/English/health-issues/conditions/chest-lungs/Pages/2019-Novel-Coronavirus.aspx
 
Please let us know any further concerns or thoughts you may have.

Wishing you and your families good health.