GENERAL +

Why choose ergoPouch?

ergoPouch is an Australian company, renowned for high quality, innovative and award-winning baby Swaddles, Sleeping Bags, Sleep Suit Bags, Winter Sleep Suits and Layers (PJ's) to complement the organic and sleep-safe Sleeping Bag range.

The ergoPouch Cocoon Swaddle to Sleep Bag has received acknowledgement from The International Hip Dysplasia Institute for being a “hip-healthy” product.  All ergoPouch products are ergonomically designed for optimal hip development

New to ergoPouch this year is the Winter Sleep Suit; a 2.5 TOG (thick) onesie, ideal for toddlers who have outgrown bags or who kick off blankets; the suit is a simple solution to keep toddlers/pre-schoolers warm during cool nights.

We suggest starting new babies in our hip healthy, 'Cocoon' Swaddle, which transitions into a Sleeping Bag. For older babies/toddlers, we suggest our best-selling, award-winning Sleep Suit Bag that converts from a Sleeping Bag to a Suit with legs using zippers, excellent for toddlers on the move.

Skin Friendly fibres…

All products are made from skin-friendly, natural fibres to improve breathability and keep babies and toddlers at an even temperature, whether it's hot or cold.

ergoPouch products are made from Organic Cotton or a mix of Organic Cotton and Bamboo, both skin friendly and been given the tick of approval by the Eczema Foundation.

Which ergoPouch product should I choose?

It will depend on the age and development of your child. We have an ergoPouch product suitable for different stages, newborns right through to 6 years old. As a guide, we suggest choosing the following products:

  • Cocoon Swaddle: for swaddled newborns and arms out (rollers) to age 12 months.
  • Jersey Bag: Transition item from the Cocoon Swaddle, suitable for 8 months – 24 months
  • Sleeping Bag or Sleep Suit Bag: for arms out sleepers, kids on the move, little kickers and walkers up to 6 years old.
  • Winter Sleep Suit: for kids who don’t like a sleeping bag or those ready to transition into a big bed, suitable for 1 year – 5 years.
  • Layers: TOG rated sleepwear to be worn underneath an ergoPouch bag, sizes available for newborns – 3 years. 

What is a Tog? Which one should I choose?

A TOG is a unit of measurement for insulation and warmth of sleepwear and bedding. Put simply, the lower the TOG rating, the lighter the fabric. The higher the rating, the more padded and insulated it is.

You would choose a suitable TOG based on the temperature of the room your baby is sleeping in. Our TOGS are suitable for the below room temperatures:

  • 0.2 and 0.3 TOG = 24 degrees Cº+    
  • 1.0 TOG = 21 degrees Cº – 24 degrees Cº  
  • 2.5 TOG = 17 degrees Cº – 23 degrees Cº  
  • 3.5 TOG = 14 degrees Cº – 21 degrees Cº                                                                                                                                                                         

To take the guesswork out of dressing your little one for sleep, please check our What to Wear Guide here

Can I use blankets over the top of an ergoPouch?

It is recommended by safe sleep guidelines to sleep your baby with their face and head uncovered, free from bedding, pillows and toys. It is for this reason our swaddles, sleeping bags and sleep suits bags are designed to replace bedding altogether.

To ensure the face is always clear, ergoPouch bags are designed to avoid unravelling, have suitable armholes and a fitted neck. It’s for the same reason there are no hoods on our bags.

I have washed my ergoPouch and rust coloured stains have appeared on the bag?

This is common for our organic cotton filling to react this way after its first wash. The reason for this is that tiny (and random) bits of organic cotton bud get trapped inside the filling of some ergoPouch sleeping bags when they are made. As the cotton filling in ergoPouch sleeping bags do not go through any type of chemical bleaching, the pigment from these tiny trapped buds come out and onto the material when the sleeping bags are washed for the first time. 

ergoPouch have tested using a stain remover and 99% of the time the marks come out straight away. Understandably if chemicals don't want to get used, Bicarb Soda works just as well.

If the stains choose to be stubborn and don't want come out, please contact us.

ONLINE ORDERS +

I forgot to use my 10% discount code, what can I do? 

The code cannot be applied after your purchase is complete. Don't stress, the code will still be valid for your next purchase.  

Can I use more than one discount code at a time? 

You can redeem only one discount code at a time.

Can I change or cancel my order? 

Please contact us via telephone or live chat as soon as possible after placing your order. We might be able to catch your order prior to it being packed. After this stage, we are unable to change or cancel it.

Kindly note, due to the speed at which our warehouse team work, we cannot guarantee your order can be cancelled or amended. If we can change an item, it can only be for one of equal value.

If we can cancel your order, please allow 2-5 business days for the refund to clear back into your account.  

How long will my deliver take? 

Please check our Shipping & Returns page for more information. 

SAFTEY +

Are ergoPouch products safe? 

Safety is at the forefront of mind when designing an ergoPouch product. All ergoPouch sleepwear go through product safety standard testing as required by Australian law and products are designed for safe sleeping according to Australian SIDs guidelines.

We ask for your support to double check your ergoPouch purchase is suitable for your child before use.

What do the different fire labels mean?

Fire labels can seem worrying so let us explain what they are for.

Product Safety guidelines are mostly based on what will happen if a garment is exposed to an open flame. The reality is that all natural fibres will catch alight if exposed to an open fire, or melt if its polyester. ergoPouch products are considered sleepwear so they need to have specific labelling according to how flammable the product is. Anything made from a natural fibre will have a high fire danger label if they are correctly labelled to Australian standards (unless purchased overseas).

Each category requires a label. Categories 1–3 require a low fire hazard label and category 4 requires a high fire hazard warning label.

Category 1 - Garments made from fabric and trims that pass low flammability tests. Examples include wool, some synthetics and some heavy cottons.

Category 2 - Garments that are close fitting, such as pyjamas, do not ignite or burn as readily. As a result, they may be made from more flammable fabrics. Garment measurements apply according to size.

Category 3 - Babies' all-in-ones have their own category because there is little difference between daywear and nightwear. This category covers all-in-one garments in sizes 00–2, such as jumpsuits and rompers.

Category 4 - Applies to garments that do not fit categories 1, 2 or 3 but still meet some fabric, size and burning test requirements.

COCOON SWADDLES +

Why use a swaddle?

We have always known from anecdotal evidence that swaddling helps a baby sleep and there is research to back this up.

In the early days after birth, a baby will experience startle reflex that can often wake or disturb them so using a swaddle such as the ergoPouch Cocoon, will help contain this sudden movement. Swaddling your baby can also soothe and settle them to sleep by giving them a feeling of containment, similar to the feeling they experience in the confined space of your womb.

The ergoPouch Cocoon is most ideal for babies with stronger startle reflex as the bag keeps the arms contained with their arms down, giving them less opportunity to move their arms around, especially around their face which will often wake your baby up. Albeit, the bags are stretchy enough to give your baby enough room to wriggle their arms into their most ideal position and also provide enough leeway to let your baby suck on their hands if this is what they prefer.

The benefit of the Cocoon Swaddle + Sleep Bag is that it’s a 2-in-transition bag, meaning it has more longevity. The bag should last you longer, ahead of moving your baby into a Sleeping Bag or Sleep Suit Bag.

How many swaddles do I need?

We recommend that you start with two, one on and one in the wash. A baby can be a messy creature with leaking nappies and spitting up milk!

Transitioning on your baby from Swaddle (closed poppers) to Sleeping Bag (open poppers)

When your baby starts showing signs of rolling from their back to front it’s time to start training your baby on how to sleep with their arms out of the swaddle.

We recommend releasing one arm out at a time, this will give your baby time to become used to this new way of settling and sleeping. Try releasing one arm for a week or two, followed by the other arm. Naturally, your baby will have a few disturbed sleeps compared to their previous swaddled sleeps, however this is normal when transitioning your baby through anything…(there’s always ‘teething problems’) this is why we suggest the slow and steady approach, release one arm at a time. 

Can my baby sleep with their arms up in a Cocoon Swaddle?

A baby won't be able to get their arms all the way up to the sides of their head in an ergoPouch Cocoon Swaddle. Instead, our Cocoons are made from a stretchy fabric to allow for natural movement. We find that babies will wriggle their arms and hands into a position that is most comfortable for them, the bag is stretchy enough for your baby to reach their mouth if sucking is what they prefer.

The neck opening seems a little tight on my Cocoon Swaddle? 

As a safety feature, our Cocoon Swaddles have a firm fit around the neck, shoulder and chest area to prevent your little one slipping inside. 

A quick way to check if the neck is too tight is to see if you can put 2 fingers inside the neck opening. If you can, the fit is correct. If you are still uncomfortable with the opening being small, we suggest to undo the zipper about 1cm down with the zip cover still over the top.

SLEEPING BAGS +

How do I choose the right size sleeping bag?

Base your decision on your child’s age and height. Our Sleeping Bags cover 2-12 months, 8-24 months and 12-36 months. The length of each product is measured from shoulder to toe:

  • 2-12 months of age = 80 cm  
  • 8-24 months (available in Jersey Bag Only) = 90cm                                                                                   
  •  12-36 months = 105cm

A sleeping bag should be well fitted around the neck and the armholes to avoid your baby slipping through. It should also be bell shaped in the bottom to allow for easy leg movement.

What is the difference between the Jersey Sleeping Bag and the Sheeting Sleeping Bag?

The body of the Sheeting Sleeping Bag is made out of a 400+ thread count woven fabric (similar to a flat sheet you would use) with stretchy side panels. Available in two sizes, 2-12 months and 12-36 months.

The body of the Jersey Sleeping Bag is made out of a soft and stretchy knitted fabric (similar to standard t-shirt fabric). We would suggest using the Jersey Sleeping Bag for bubs that are ready to transition out of the Cocoon Swaddle. Only available in 8-24 months.  

Why are there stretchy panels at the sides of your sleeping bags?

For two reasons:

  1. 1. As a baby starts to wriggle, the stretch panels allow for comfortable movement and prevent them getting tangled.                                                                                                                                                
  2. 2. The panels help with breathability, avoiding temperature variations and overheating.

Why do you use cotton filling in your sleeping bags?

Sleeping with natural fibres can help your baby get a better night's sleep. Natural fibres disperse moisture from the skin, providing an even warmth and body temperature. ergoPouch sleeping bags are all highly breathable, keeping babies consistently warm without overheating. Synthetic fillings such as polyester do not have the same qualities and can lead to temperature variations throughout the night. They can also trap too much heat, which can be a particular problem for babies with eczema as this will aggravate the condition.

My little one has started to unzip their sleeping bag - any tips?

This is a common problem! Our bags are built to help keep little fingers away from the zippers with extra-large zip covers. However some are just really good escape artists so we recommend turning the bag inside out so that they can't access the zipper pull.

SLEEP SUIT BAGS +

What is a Sleep Suit Bag?

Receiving several awards for its 2-in-1 innovation, a Sleep Suit Bag converts from a Sleeping Bag into a Suit using zippers. It makes the transition from a cot to pram to car an easy one and is perfect for little walkers as there is grip pads on the feet.

Why are the sleeves on the 2.5 and 3.5 TOG not padded? 

As a baby regulates their body temperature through their arms and head, ergoPouch winter bags are padding-free in the sleeves.

LAYERS + 

What are Layers?

Layers are TOG rated sleepwear that can be used underneath an ergoPouch Cocoon, Sleeping bag or Sleep Suit Bag. They truly take the guesswork out of dressing your baby for sleep!

For more information, please check our What to Wear Guide 

SHEETS +

What size do the stretch sheets fit up to?

The sheets will fit over a cot through to a standard single bed mattress. Unfortunately they won’t fit a king single mattress.